When my hard drive died it was a disaster. Thousands of hours of hard work essential to my profession simply vanished. Since the computer was under warranty I went to the Apple Store where they gave me the numbers of two companies to contact for data recovery, after which my drive would be replaced under warranty. Of the two, I called Computer Palace because they were local, because they offered a free evaluation and because their prices were significantly better than the competition. They came to my home for the evaluation just two hours after my call, and only 24 hours later delivered my data to me - again at my home. It was all there. I lost nothing. I was impressed. I highly recommend this company.